Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

CalmCanvasMarket respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data as a priority and apply suitable technical and organizational safeguards to defend it. This includes safe storage, encrypted exchanges, and restricted access to personal information within our organization.

Although we employ strong security measures, no method of online transmission is completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to view, correct, delete, or limit how your information is used.

To exercise these rights, please reach out using the contact details listed at the end of this policy. We will respond within a reasonable timeframe in line with applicable laws.

Data Retention

We keep personal information only as long as needed to deliver our services and comply with legal obligations. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us remember your choices and evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off certain cookies may impact how the site functions. For more details about how we handle cookies, please see our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy only covers CalmCanvasMarket and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

Please take a moment to review this policy from time to time so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.